Job Summary: Support mechanics and the workshop team in delivering high-quality, efficient services, ensuring customer satisfaction and adherence to internal policies. Key Highlights: 1. General support for departmental activities and initial customer service 2. Perform checklists, scheduling, and operational support 3. Ensure customer well-being and comply with workplace regulations **Job Mission** * Support mechanics and other workshop team members in service execution, ensuring quality and efficiency, contributing to customer satisfaction and loyalty while complying with internal policies and occupational health and safety regulations. **Your Daily Responsibilities** * Provide general support for departmental activities, work autonomously, and meet deadlines and instructions assigned to you; * Deliver initial customer service, complete checklists to assess needs and prepare estimates; * Receive vehicles arriving via tow truck, perform checklists, and schedule services; * Carry out operational support tasks, such as tool organization and tire mounting; * Execute high-quality services within agreed timelines, in accordance with internal policies and standards; * Ensure customer well-being during their stay at the workshop, directing them to the waiting area, arranging alternative services, etc.; * Comply with workplace rules and procedures, including workstation cleaning, personal hygiene, completion of training courses, use of PPE, etc. **What You Need to Have** * Completed high school; * Experience in light vehicle maintenance (preferred); * Strong communication and interpersonal skills; * Driver’s License Category B (mandatory). **Our Benefits:** * Medical and dental plans, meal allowance, life insurance, transportation allowance, pharmacy allowance, Wellhub (Gympass), MediQuo (telemedicine), Chevrolet product and service bonuses, SESC benefits (leisure, hospitality, nutrition, sports), and other partner benefits. **We’re Proud of Our Story!** We are the largest Chevrolet dealership network in the interior of Minas Gerais and are seeking new talents to join our team. Our customers are fundamental to our success, which is why they are always at the center of our decisions. We value the professional growth of every team member, believing that together we can achieve great accomplishments. Our commitment is to grow together, continuously pursuing improvement. We are committed to becoming the leading reference in automotive products and services. Would you like to take on this challenge with us? Employment Type: Full-time Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Screening Question(s): * What is your expected salary? * Do you have experience with light vehicle maintenance? If yes, please briefly describe. License/Certification: * Driver’s License Category B (Mandatory) Work Location: On-site