We are looking for an administrative assistant. You will be responsible for collecting the documents required for credentialing and registration updates, as well as receiving service providers with issues related to system access, providing appropriate support. Forwarding requests and monitoring the resolution process are also among your responsibilities, ensuring that all situations are addressed satisfactorily and promptly. If you possess communication and organizational skills and are interested in joining a team committed to excellence, this is your opportunity. RESPONSIBILITIES AND DUTIES: \- Organize and schedule appointments for beneficiaries with medical service providers, ensuring availability and convenience for both parties; \- Collect the necessary documents from healthcare providers to ensure successful credentialing and registration updates; \- Provider Support: Receive and assist providers who report system access issues or other related concerns, providing appropriate support and guidance to resolve their requests; \- Forward received requests to the executives and managers responsible for handling and monitoring them, ensuring each situation is duly addressed and resolved; \- Monitor and track the request resolution process, ensuring corrective actions are implemented and providers receive timely and satisfactory feedback on their requests. REQUIREMENTS AND QUALIFICATIONS Mandatory: \- Completed high school education; \- Intermediate proficiency with Microsoft Office Suite. Desirable: Experience in administrative roles, preferably in a hospital environment. ADDITIONAL INFORMATION Working hours: Schedule: 07:30–12:00, 13:00–17:30 (5 days/week) Locations: R. Ituiutaba, 577 \- São Benedito \- Uberaba \- MG, 38020\-310 Minimum Education Level: High School (Secondary Education) * Pharmacy Benefit * Life Insurance * Meal Voucher * Totalpass * Medical Assistance * Daycare Allowance * Interclube (discount program) * “Conte Comigo” Program * Dental Assistance * Corporate University * Transportation Voucher