**Key Responsibilities:** Act as direct support to the Unit Manager, fulfilling an **intermediate leadership role**, responsible for **branch management in the absence of the Manager**, ensuring operational continuity, adherence to processes, and excellence in customer service. **Main Responsibilities:** * Support the Manager in the daily operational management of the Store; * **Assume responsibility for the branch in the absence of the Manager**, making operational and administrative decisions; * Lead, guide, and supervise operational teams; * Monitor work schedules, timekeeping, absenteeism, and staffing needs; * Handle customer service and resolve customer requests; * Manage inventory control, stocktaking, and goods receipt; * Ensure proper functioning of operational areas, including maintenance of machines and equipment; * Monitor deposits, financial reconciliations, and cash shortfalls; * Execute and ensure compliance with administrative, financial, and HR procedures; * Ensure compliance with internal regulations, company policies, and applicable legislation. **Minimum Requirements:** * Proven experience in **people leadership**; * Experience in **retail**, preferably in **grocery, retail, or service-oriented stores**; * Experience in operational management and customer service; * Availability to work shopping center hours, rotating shifts, including weekends and holidays; * Proactive, organized profile with strong communication skills and results orientation. **Working Hours:** * Availability to assist with **store opening and closing**; * Rotating shifts, including morning hours; * **6-day workweek with 1 day off**, with **Sunday off in accordance with current legislation.** **Compensation and Benefits:** * **Salary:** Competitive, market-aligned * **Cash Shortfall Allowance:** 10% of base salary * **Meal Voucher:** Average R$600.00 * **Transportation Voucher** * **Dental Plan** * **Gympass**, offering discounts at gyms, pharmacies, nutritionists, psychologists, and more * **Birthday Day-Off**, per internal policy; * Performance-based bonuses for achieving targets; Employment Type: Full-time, Permanent CLT Contract Salary Range: R$1,800.00 – R$2,800.00 per month Benefits: * Meal Voucher * Transportation Voucher Work Location: On-site