Administrative Sales Assistant

Description

Job Summary: A sales and customer service professional responsible for expanding the membership base, managing relationships and finances, and contributing to member retention—leveraging communication skills and technology. Key Highlights: 1. Opportunity for expanding and retaining the membership portfolio. 2. Focus on continuous relationship building and support for members. 3. A dynamic role integrating sales, customer service, and financial management. **Our Purpose:** Magna is a mutual property protection association focused on providing vehicle protection for cars and motorcycles. It consists of a group of individuals who join together to share the costs of potential incidents involving registered vehicles. If a member experiences an incident, costs are distributed among all members according to the association's established rules. Currently, Magna operates multiple regional offices across the states of Minas Gerais, Goiás, and São Paulo, with its headquarters located in Uberlândia\-MG. With over 13 years of operation, Magna serves tens of thousands of members nationwide. Our purpose is to care for people responsibly, respectfully, and with excellence—delivering solutions that provide security, trust, and peace of mind to our members. We grow sustainably without compromising ethics, empathy, or quality in every interaction. **Responsibilities:** * Conduct sales both in person and via telephone to expand the membership base; * Maintain ongoing relationships and provide support to members both in person and via telephone; * Handle claim registrations, conduct on-site inspections at the company’s address, and perform daily cash reconciliation; * Update and manage financial records—including bill payments and membership database maintenance—as well as support the finance department by submitting invoices, receipts, and other office-related documentation; * Carry out collection and negotiation activities (by telephone) with active and inactive members; * Contribute to growing and retaining the membership portfolio, aiming to reduce cancellation rates (churn); * Submit required documents to the legal department within specified deadlines; * Ensure timely and accurate updates of information in the CRM system to support relationship-building and membership expansion strategies. **Requirements:** * Completed high school education; preferred qualifications include technical or undergraduate degrees in Administration, Commercial Management, Business Process Management, or related fields. * Experience in sales and customer service, emphasizing quality and efficiency; * Strong verbal and written communication skills—clear and concise; * Ability to articulate arguments and persuade effectively; * Results-oriented mindset, with focus on achieving goals and performance targets; * General knowledge of sales techniques and processes. * Proficiency with technology and digital tools (spreadsheets, CRM systems, email/digital outreach platforms). ***Benefits:*** (Reported average = Base Salary + Bonus) Meal Allowance, Health and Dental Insurance, Life Insurance, Education Assistance, Gympass. Employment Type: Full-time, CLT (Consolidation of Labor Laws) Compensation: Starting from R$1\.644,00\n per month Benefits: * Health insurance * Dental insurance * Education assistance * Life insurance * Meal allowance * Transportation allowance Work Location: On-site