**Senior Business Solutions Executive** =================================================== TOTVS | São Paulo - SP | Hybrid Job Description We are seeking a professional to ensure achievement of TOTVS’s established goals through strategic market prospecting and efficient management of the customer portfolio, thereby guaranteeing maximum customer satisfaction and loyalty. Responsibilities and Duties Responsibilities and Duties * Manage your customer portfolio and build relationships aimed at generating revenue, safeguarding accounts, and elevating the satisfaction level of the TOTVS customer base regarding the AR’s performance against NPS metrics; * Manage the sales pipeline by identifying and qualifying business opportunities to ensure attainment of TOTVS’s established targets; * Monitor and maintain all data related to customer (companies/opportunities) journey updated in the CRM, including: records of commercial visits, activity follow-ups, and key events; * Anticipate and diagnose customer and prospect needs by understanding market/segment requirements and trends; * Facilitate resolution of customer and prospect requests by coordinating with relevant internal professionals or departments; * Handle leads generated by the Business and Prospecting team throughout the full sales cycle; * Record in the CRM and communicate to the Commercial Strategy/Operations and Segments team relevant information about market/portfolio; * Monitor the delivery cycle of products and services sold by TOTVS, supporting resolution of any issues that may arise; * Report pipeline and forecast in the CRM using the TOTVS Sells methodology, ensuring visibility into business potential; * Inform customers/prospects and ensure their participation in events/training sessions; * Stay current on industry trends, exploring new technology-driven business models; * Develop commercial approaches via cross-solutions tailored to target segments, enhancing customer/prospect perception of value for TOTVS products and services. Requirements and Qualifications **WHAT WE EXPECT FROM YOU:** * Completed bachelor’s degree, preferably in the relevant industry segment; * Experience managing strategic account portfolios; * Experience in B2B software technology sales. Salary Range To be determined Employment Type CLT Benefits * TOTVS Network University, a corporate university offering free content and certifications for every TOTVER; * +Healthy Program, which supports each TOTVER with advisory services and initiatives focused on physical, mental, and financial well-being; * +Advantages Program, Latin America’s largest discount network, exclusively for TOTVERS; * +Care Program, a personal support program for TOTVERS and their families, providing guidance across multiple specialties including psychology, social work, pet consulting, etc.; * Einstein Conecta, a benefit offering online medical consultations with physicians from Hospital Israelita Albert Einstein, fully free of charge; * Health and dental insurance; * Meal and/or food allowance; * Transportation allowance and shuttle buses available at select metro stations; * Extended maternity and paternity leave; * Lactation room; * Bicycle parking; * Changing room; * Life insurance; * Daycare assistance; * Private pension plan; * Office environment designed to stimulate creativity and productivity, featuring snack areas, game rooms, billiard tables, and relaxation lounges; * Gympass. About the Company As a technology leader, we are a community of passionate, innovative, autonomous, and high-performing individuals committed to continuous learning. Together, we create opportunities, transform futures, and share knowledge. Your professional growth unfolds here in an inclusive, respectful, and energizing environment—people helping people! We pursue sustainable growth, leveraging data and AI to drive smarter, more efficient outcomes for our customers. Join us to innovate and build the future of technology. #JoinTOTVS #WeAreTOTVS