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Job Summary: Implement, install, repair, and maintain optical networks, ensuring service quality and functionality of fiber optic services to meet customer satisfaction. Key Highlights: 1. Responsible for implementing and maintaining high-quality external optical networks. 2. Diagnose and correct faults in fiber optic systems. 3. Collaborate to ensure projects are completed on time. **Vice-Presidency of Engineering and Customer Service** **Directorate: Customer Service** **Work Location:** Uberaba/MG **To enhance our customers' experience with our services, we have the Engineering and Customer Service team, whose mission is to explore new technologies, plan the telecom network, and drive technological expansion of our products and infrastructure. The Customer Service team ensures speed and quality in repairing, installing, and maintaining B2B and B2C lines across fixed, mobile, and TV networks.** **Want to join this team?** **Then come aboard!** **Fiber Optic Technician.** #### **Why register?** We always have open opportunities! For your convenience, we group vacancies by city. So you register once, and when a suitable opportunity arises based on your availability, we’ll invite you for an interview for one of our openings. **Responsibilities and Duties – Technicians:** **Implement external optical networks (SITES / FTTA / FTTH), ensuring construction quality;** **Install and repair fiber optic cables in buildings and external networks;** **Perform tests and measurements to ensure installation quality;** **Diagnose and correct faults in fiber optic systems;** **Document all activities performed in detail;** **Manage contracted teams executing services;** **Collaborate to ensure projects are completed on time.** **We seek people who embody our 5 Passions** **The customer’s time is now:** solve quickly what truly matters to them. **People are our best technology:** collaborate, trust, and build together. **Curiosity works well:** test ideas, learn, and dare to innovate. **It can be simpler:** get straight to the point and simplify the path. **Results are my responsibility:** take ownership and make things happen! **Requirements and Qualifications** **WHAT YOU NEED TO MAKE IT HAPPEN:** * Completed high school education — the foundation to begin your journey with us. * Valid Class B driver’s license. * Commitment to quality and ethics — excellence and integrity go hand in hand here. * Passion for people! If you enjoy working with and for others, this is your place. * Passion for delighting and retaining customers — turning every interaction into a memorable experience. * Drive to make things happen — energy and attitude to achieve outstanding results. * Resilience — because challenges are part of the path to success. * Curiosity and discipline to keep learning — continuous evolution is our motto. * Experience in telecommunications is a differentiating factor that may set you apart! **Additional Information** **At Vivo, we care for those who make everything happen: you!** * Customize your benefits package your way: meal voucher (VR), food allowance (VA), gym membership, pharmacy, health insurance, dental plan, and more! * Brand-new smartphone + unlimited plan with Brazil’s fastest 5G! * Top-tier discounts on Vivo services (TV, internet, apps, etc.). * Annual bonus to recognize your effort. * Private pension plan for future planning. * Support for parents (daycare, school, or babysitter). * Birthday day off — a paid leave on your birthday. * Let’s change the world? We offer an outstanding volunteer program. * Discounts on courses, universities, and certifications. * Grow with us — in Brazil or abroad! \#VivoMinhaCarreira * Take care of yourself with \#VivoBemEstar: nutritionist, psychologist, telemedicine, and more! * Diversity is our essence. Everyone is welcome here! **\#VemPraVivo** **\#campoengenharia** We are a company within the Telefônica Group, a leader in telecommunications in Brazil. Our purpose is to **Digitalize to Bring Closer** people, businesses, and society as a whole — building a more connected nation and transforming the lives of Brazilians. We aim to expand autonomy, personalization, and real-time choices for our customers, putting them in control of their digital lives — securely, reliably, and with the quality only Vivo delivers. To make this possible, we lead a digital transformation process and are revolutionizing our company from within. We’ve implemented agile methodologies across the organization, connecting us with the most innovative and collaborative ways of working. We act to foster a diverse and inclusive environment that stimulates creativity, drives innovation, and increases engagement. We believe **diversity** — in people, experiences, cultures, behaviors, skills, and attitudes — is a key differentiator, reflecting the society in which we live. We have a robust internal program grounded in five pillars: Gender, LGBTI+, Race, Persons with Disabilities (PcD), and 50+ — to ensure a more inclusive culture and a more diverse, representative workplace. We are a **technology** company, inspired by diversity and **innovation**, offering space for everyone, supporting and embracing differences. Currently, **we connect approximately 357.5 million internet and mobile/fixed telephony accesses, plus pay-TV subscriptions.** As a reference in 4G mobile telephony and ultra-high-speed fixed broadband, we offer the market-leading pay-TV service with the most HD channels and numerous online applications. To provide our customers with the best possible experience, we have the Engineering and Customer Service team. The Engineering team’s mission is to explore new technologies, plan Vivo’s network, and drive technological expansion of our products and infrastructure. The Customer Service team ensures speed and quality in repairing, installing, and maintaining B2B and B2C lines across fixed, mobile, and TV networks. Through consistent projects and planning, we implement the company’s technological evolution, increasing network capacity. We believe the path to delivering the best customer experience begins with an excellent employee experience. **\#VemPraVivo**
