Job Description: * Bachelor’s degree in Business Administration, Accounting, Economics, or related fields; * Advanced Office suite proficiency is a plus; * Previous experience of 3 to 5 years in collections, finance, or related roles; * Experience in collections, credit analysis, or registration activities is desirable, especially within financial or agribusiness companies; * Analytical mindset, strong negotiation skills, and attention to detail; * Proficiency in verbal and written communication for interacting with customers and internal teams; * Resilience and ability to handle stressful situations and difficult negotiations; * Ethics and professionalism, maintaining confidentiality and integrity of customer information; * Contact delinquent customers to negotiate and recover outstanding receivables; * Perform daily bank reconciliations; * Monitor the customer portfolio to identify delays, credit risks, and opportunities for preventive collections; * Analyze delinquency indicators, payment behavior, and portfolio trends, as well as prepare detailed status reports; * Conduct risk monitoring and provide analysis and recommendations regarding customer risk; * Offer payment solutions and special terms to facilitate resolution of outstanding balances, subject to prior alignment with management; * Assess customers’ financial situation to determine the optimal collections approach, if necessary; * Support Finance, Sales, and Legal departments; and prepare managerial reports with actionable insights for decision-making; * Ensure compliance with internal policies and regulatory requirements; * Analyze and validate documents, as well as update records in systems; 2512060202191551390