**REQUIREMENTS:** High school diploma completed Experience in customer service Basic computer skills **RESPONSIBILITIES:** Receive, guide, and refer customers according to their needs Assist in monitoring services and controlling delivery deadlines Contribute to the quality and reliability of services and customer service Fill out, organize, and manage documents and manuals related to departmental processes Provide telephone support and clarify customer inquiries File and maintain documents organized Job type: Full-time, Permanent CLT Salary: R$1\.585,36 per month Benefits: * Medical assistance * Dental assistance * Commercial agreements and discounts * Meal allowance * Transportation allowance