We are seeking a dedicated professional to join our team as a Warranty Analyst. If you have experience in administrative routines, are communicative, enjoy interacting with customers, and wish to grow within a dynamic environment, this position is for you! **Responsibilities:** * Analyze vehicle and parts warranty claim processes. * Request authorizations for service execution and monitor service performance indicators. * Conduct audits and analyze the quality of warranty processes for products and services. * Review operational procedures, develop work instructions, and actively participate in implementing corrective actions for non-conformities, aiming to ensure adherence to company standards. **Requirements:** * Experience in administrative routines. * Excellent communication and customer service skills. * Ability to handle diverse customer types and situations. * Brazilian driver’s license category B. * Completed high school education. **Benefits:** * Medical assistance * Life insurance * Meal allowance * Dental assistance * Totalpass * Transportation allowance