**Location**: Uberlândia \- MG **About Futura Tecnologia** At Futura Tecnologia, we are driven by innovation and our clients' success. We provide cutting\-edge solutions in digital security, productivity, and managed IT services. More than just technology, our focus is on building long\-term partnerships. In our work environment, we value collaboration, continuous learning, and proactivity. **What We're Looking For** We are seeking an **Infrastructure Analyst / NOC** to join our team. You will be the key player in ensuring our clients' infrastructure operates flawlessly. If you are a proactive professional with an analytical mindset for problem solving and thrive in a dynamic environment, this is your opportunity. **Job Responsibilities** **Proactive Monitoring:** Perform constant monitoring of client infrastructures, identifying and resolving anomalies in real time to ensure service availability. * **Technical Support:** Provide N1 and N2 support for incidents and requests related to digital security, cloud, **infrastructure**, and digital telephony. * **Configuration and Security:** Configure and manage security solutions such as **Next Generation Firewalls**, endpoints, and high\-performance wireless networks. * **Backup Management:** Implement, monitor, and perform periodic backup validations (on\-site and cloud), ensuring business continuity in case of failures. * **Documentation:** Maintain updated technical documentation and thoroughly record incidents in the ticketing system. **Requirements and Qualifications** **Minimum 2 years of prior experience in technical support or infrastructure roles.** * **Solid knowledge of networks (LAN/WAN)**, including topology, static/dynamic routing, VLANs, and VPNs. * **Practical experience with server virtualization** (VMware, Proxmox, or Hyper\-V). * **Knowledge of Windows Server and Linux operating systems.** * **Possession of a valid Brazilian driver's license (CNH) category B (preferably AB).** * Ability to solve problems quickly and efficiently. * Excellent verbal and written communication skills. * Ability to work independently and as part of a team. * Higher education in Information Technology (in progress or completed). **Preferred Qualifications** Experience in **NOC** environments or data centers. * Knowledge of next\-generation **firewall** tools. * Familiarity with network and security monitoring systems. * **Microsoft certifications,** in security, networking, or infrastructure (e.g., **CCNA, LPI, AZ\-900**). * Technical English proficiency. **Benefits and Advantages** **Career Development Plan:** We offer a study and certification investment plan to boost your professional development. * **Reward for your effort:** Profit and Results Sharing (PLR), bonuses, and quarterly awards. * Health and dental insurance. * Meal allowance, transportation allowance, expense reimbursement, and life insurance. * Access to **Gympass**. * Relaxed work environment with routines that value autonomy. **Selection Process** We want to get to know you and your skills. The selection process includes resume review and a technical interview. **Selection Question:** Tell us about a technical challenge you overcame and how your solution positively impacted the outcome. **Benefits**: * Study and certification investment plan; * Health insurance; * Dental insurance; * Meal allowance; * Transportation allowance; * Expense reimbursement; * Life insurance; * Bonus; * Quarterly award; * PLR; * Relaxed environment; * Gympass. This is an exciting opportunity for a technology\-passionate professional to excel in an innovative and challenging environment. Join us and become part of a team dedicated to driving our clients' success through cutting\-edge technological solutions. Employment type: Full\-time, Permanent CLT Salary: R$2\.000,00 \- R$3\.200,00 per month Benefits: * Medical insurance * Dental insurance * Commercial agreements and discounts * Profit sharing * Life insurance * Meal allowance * Transportation allowance Selection Question(s): * Why should we consider you for this opportunity? Education: * In\-progress or incomplete Bachelor's degree (Preferred) Work location: On\-site