Job Summary: A professional responsible for receiving and serving customers to triage mechanical maintenance requests and coordinate with insurance companies. Key Highlights: 1. Customer service for mechanical maintenance 2. Coordination with insurance companies in case of claims 3. Work environment that values work, transparency, and ethics **None:** Have you ever considered joining a company with over 100 years of history? Join us in this journey! The world changes; Zema acts! In line with our core values—work, transparency, simplicity, ethics, developing people, and courageous energy—we seek professionals eager to join one of the best companies to work for! **Learn more about our story:** https://portal.zema.com/nossa\-historia/ **Job Responsibilities:** Responsible for receiving and serving customers to triage mechanical maintenance requests. Coordinates with insurance companies regarding service provision in case of claims. **Requirements/Skills that increase your chances of being selected:** Completed high school; Microsoft Office suite proficiency; Dynamism and proactivity; **Desirable:** Driver’s license class A Ability to work effectively in teams and follow established procedures; Strong verbal and written communication skills; **Our Benefits:** Health insurance plan; Dental insurance plan; Development initiatives and platform; Wellhub (comprehensive health platform); Birthday leave; Partnership programs offering exclusive discounts on various services and products. Diversity \& Inclusion We are committed to seriously promoting and building Diversity \& Inclusion within our company, launching initiatives that foster a more diverse and inclusive culture, cultivating a sense of belonging among employees while simultaneously strengthening the Zema brand in society. **None:** None