OPERATIONAL TELECOMMUNICATIONS MANAGER

Description

Job Summary: Lead and supervise internal and field technical teams, ensuring productivity, service quality, and adherence to deadlines for external services and fleet management. Key Highlights: 1. Leadership of internal and field technical teams 2. Management of service productivity and quality 3. Fleet management Lead internal technical teams, field technicians, and third-party partners. Pre-organize field technicians' schedules. Organize, assign, and release tasks to field technicians. Monitor field technicians' productivity and movement via security cameras and vehicle tracking systems. Track and ensure all Service Orders are correctly entered into the system. Supervise adherence to deadlines and service quality for external operations. Manage the technical team's vehicle fleet (track preventive and corrective maintenance; control documentation, insurance, and vehicle conditions). Directly address critical field incidents. Ensure technicians accurately record attendance times, monitoring working hours, shifts, and any inconsistencies. Compensation: R$3.500,00 - R$4.500,00 per month Benefits: * Dental care plan * Company-provided mobile phone * Life insurance Selection Questions: * 1- Do you hold a completed or ongoing undergraduate degree in Engineering, Telecommunications, Networking, IT, or related fields? * 2- Do you have experience in telecommunications and technical team management? * 3- Do you have experience coordinating external teams? * 4- Do you possess knowledge of IP Networks (TCP/IP, BGP, OSPF) and fiber-optic infrastructure? * 5- Are you available to reside in Prata-MG? * 6- What is your minimum salary and benefits expectation? "To be negotiated" is not accepted; please specify your required amount. This information is mandatory. Work Location: On-site