




Job Summary: Responsible for supporting the Manager in daily operations management, ensuring customer satisfaction, maximizing sales and profits, and supervising the team. Key Highlights: 1. Supporting daily operations management to ensure customer satisfaction and sales. 2. Supervising the team and ensuring compliance with company policies. 3. Delivering excellent customer service and effectively resolving issues. #### **About the Position:** Responsible for supporting the Manager in daily operations management, ensuring customer satisfaction, maximizing sales and profits, and supervising the team. #### **Main Responsibilities:** Assist the Manager with daily tasks, including inventory management, staff scheduling, and cost control; Supervise staff to ensure compliance with company policies and procedures; Provide excellent customer service and resolve any issues efficiently and effectively; Ensure products are correctly priced and displayed according to company standards; Maintain store cleanliness and organization, adhering to hygiene and food safety regulations; Assist in hiring and training new employees; Ensure compliance with all municipal, state, and federal laws and regulations. #### **Mandatory Requirements:** Familiarity with and understanding of the company’s layout standards; Familiarity with and understanding of customer service practices to ensure satisfaction, anticipate demand, and offer the appropriate mix of products and services within the service standards defined by Regional Management; Understanding of the company’s strategic and business objectives, categories, and management practices; Proficiency in computer applications and systems; Knowledge of operations across all store departments; Understanding of performance evaluation processes; Familiarity with all store procedures, ensuring all departments achieve their assigned operational and commercial results (costs/productivity). #### **Desirable Requirements (Preferred Qualifications):** #### **Benefits:** * Attendance Bonus * Health Insurance * Dental Insurance * Education Benefit Program * On-site Meals * Life Insurance * Telemedicine * Active Life Program #### **Work Schedule and Hours:** Shift: 12:00 PM – 10:00 PM Schedule: 6 days on / 1 day off Note: Candidates aged 50+ and persons with disabilities (PwD) are welcome.


