We are looking for amazing people to work at a company with over 9,000 employees nationwide. We operate in the Call Center and Commercial markets, offering a challenging and highly motivating environment! Our sites feature a young, learning-rich, and collaborative atmosphere. With modern infrastructure and benefits that value your talent, we ensure you can truly grow here. With over 20 years of tradition and quality, we are pioneers in what we do. In our Contact Center, you will help meet the demands of the Claro Group, handling areas such as Customer Ombudsman, Anatel, Technical Support, and Financial Support. In Trade Marketing, your sales skills will shine both in stores and during direct visits to residences across various regions of Brazil. Here, our focus is always on delivering the best! If you seek a place that values quality and innovation, this is your chance! **Responsibilities and Duties** * **What awaits you daily:** * Coordinate teams of supervisors and condominium consultants; * Ensure supervisors’ field routes and visits are carried out; * Guide team development in prospecting, training, and acquiring new customers; * Guarantee operational excellence of Condominium teams; * Ensure team training on all channel guidelines, as well as employee training on processes required for operations; * Analyze performance indicators under your responsibility using official reports; * Ensure proper sizing and alignment of the Network structure (brand usage, management model, commercial conditions, quality, etc.) through management tools, performance analysis, sales drives, process audits, and adherence to the operational model; * Ensure correct placement of promotional materials in target condominiums; * Ensure compliance with pricing policies, discounts, and identification of market demand for new products through competitor monitoring, managerial data analysis, and customer visits. **Requirements and Qualifications** * **To join our team, the following are essential:** Completed undergraduate degree Proficiency in Microsoft Office Suite Knowledge of management tools and Power BI Valid Brazilian Driver’s License (Category B) Personal vehicle Willingness to travel Experience coordinating external commercial teams **Additional Information** Here, you’ll find a world of opportunities to develop professionally! Our internal programs are designed to accelerate your career, with continuous training and support to enhance your skills and knowledge. Working with us means being part of a dynamic and collaborative environment, surrounded by an engaged team focused on results. We believe diversity is our strength! It helps us overcome challenges, innovate, and grow together. We think differently and constantly seek the best solutions to deliver an unforgettable experience to our customers. To ensure the best experience throughout your journey with us, we offer an attractive benefits package. We want you to feel valued and motivated to reach your full potential alongside us. Check it out: ### **Benefits that make a difference:** * Transportation voucher * Fuel allowance * Meal and/or food voucher * Life insurance * Training programs * Variable compensation * Profit-sharing program (PPR) * Medical and dental assistance * Sponsorship of road races * Product discounts * Birthday day-off * Partnerships with affiliated companies * Funeral assistance * Daycare/babysitter allowance * Pet health plan * Wellhub At Brasilcenter, we value an inclusive, diverse, and ethical environment. Here, we make no distinction based on gender, race, sexual orientation, social class, or disability. Everyone is very welcome! How would you like to join a large company with over 10,000 employees spread across Brazil? We have over 25 years of history and are recognized for our tradition, quality, and pioneering spirit. And it is precisely this combination that allows us to always deliver the best—because quality isn’t a detail; it’s our top priority here at BCC! We operate in areas such as Call Center, PDV (Point of Sale), and Commercial, with teams prepared to meet various demands from the Claro Group. In the Contact Center, we serve as the company’s direct voice, resolving issues in areas including Customer Ombudsman, Anatel, Technical Support, and Financial BackOffice (responsible for handling financial pending matters), ensuring maximum efficiency and a truly positive experience for every customer. In the Commercial area, we’re on the streets and inside major retail chains, bringing Claro’s best products directly to people—whether in stores or at their homes, across numerous regions of the country. In short, we’re where we’re needed most. And for those who want to grow alongside BCC, we offer much more than opportunities: we provide a young, energetic, and inspiring environment, modern infrastructure, and benefits that go beyond the essentials. Here, your talent is valued—and your potential, accelerated!