HR Manager

Description

Job Summary: We are seeking a hands-on, tactical, and results-oriented HR Manager to lead HR for a people-intensive operation, ensuring a fully functional employee ecosystem. Key Highlights: 1. Collaborative environment and culture of continuous learning 2. Central role in ensuring the employee ecosystem 3. Strong interface with HR Administration and Operations **Description:** ---------------- For over two decades, Ativa Serviços has been a benchmark in providing outsourced labor services, serving various sectors across the production chain. If you are punctual, committed, and interested in joining a collaborative environment aligned with continuous learning and effective results—and passionate about improving people’s lives by delivering excellence in services—join our \#LegiaoAzul . We are looking for a hands-on, tactical, and results-oriented HR Manager with strong execution capability and field-oriented vision to lead HR for a people-intensive operation. This position plays a central role in ensuring end-to-end functionality of the employee ecosystem (onboarding, maintenance, and offboarding), with real integration with HR Administration and Operations, guided by a clear philosophy: well-managed people = well-executed contracts with clients. We seek someone who plans, organizes, monitors, and holds accountability for execution consistently and rhythmically—leveraging data, processes, and technology to improve metrics and reduce friction throughout the employee journey. **Main Responsibilities** * Lead HR with focus on execution and rapid impact, translating strategic guidelines into consistent routines, cadences, and deliverables. * Recruitment and Selection: ensure volume and quality through a structured process, predictability, and alignment with operational and behavioral profiles. * Monitor probationary period (30/45/90 days): conduct check-in rituals, provide feedback, make quick decisions, and reduce early attrition. * Employee retention: continuously work on workplace climate, leadership routines, cultural alignment, and resolution of issues affecting performance. * Disciplinary actions: guide and support leaders in applying standardized, correct procedures (documentation, evidence, proportionality, reduction of legal liability). * Separations and offboarding: make swift decisions, follow a clear process, gather learnings via reasons/interviews, and feed back into systemic improvements. * Satisfaction: elevate quality of internal service delivery and employee experience (communication, channels, response time, clarity of rules and rituals). * Employee Ecosystem: build a comprehensive benefits ecosystem supporting employees and their families across all life dimensions. * Metrics management (KPIs): absenteeism, turnover, headcount, time-to-fill, profile adherence, early separations; generate action plans and enforce accountability. * Headcount and interface with Operations: support sizing, workforce movements, shift coverage, and replacements with agility. Strong interface with HR Administration: ensure seamless “HR × HR Administration” workflow (hiring, transfers, documentation, leaves, scheduled vacations, separations), avoiding rework and noise. * Technology and continuous improvement: implement/optimize tools, automations, dashboards, and monitoring routines (weekly/monthly cadence), focusing on team productivity and operational quality. **Profile We Seek** * Hands-on + methodical: gets things done, but with process and control. * Tactical, with strong sense of priority and ability to “take ownership.” * Results-oriented: works toward goals and metrics—not intentions. * Integration and partnership with Operations: understands HR must be present in the field and serve execution. * Enjoys technology and data: uses systems to accelerate routines and provide visibility into performance. * Clear communication, firm and fair posture (to manage discipline, decisions, and cultural alignment). **Requirements:** ----------------- **Minimum Requirements** * Solid HR generalist experience (minimum 5 years), with strong operational focus (high volume, multiple units/sites, intensive routines). * Practical experience in operational R&S, probationary period monitoring, separation management, and handling disciplinary cases. * Demonstrated ability to work with people-related KPIs (turnover, absenteeism, headcount, time-to-fill, early separations). * Strong articulation with HR Administration and Operations, understanding workflows, deadlines, and operational impact. **Preferred Qualifications** * Experience in service outsourcing, facilities management, cleaning, security, healthcare, logistics, or environments characterized by high turnover and SLA pressure. * Familiarity with HR/HR Administration tools (ATS, time & attendance, internal communication platforms, dashboards/BI, payroll ERP—even if operated by HR Administration). * Postgraduate degree/MBA in People Management, Leadership, Culture, Labor Compliance, or related fields.