TECHNICAL SUPPORT SPECIALIST - Downtown

Description

Job Summary: A professional to provide Level 1 and Level 2 technical support, maintain operating systems and networks, and manage service tickets. Key Highlights: 1. Providing Level 1 and Level 2 technical support 2. Maintaining and installing software, hardware, and printers 3. Managing SLAs and handling service tickets An IT solutions company is seeking a Technical Support Specialist in Uberaba (Downtown). 3AM IT is an IT solutions company specializing in information technology. We offer consulting services, software development, and technical support for companies across various sectors. **Responsibilities:** Level 1 and Level 2 support\. Support for operating systems and networks. Maintenance and installation of software, hardware, and printers. Creating system images. SLA\`S management and service ticket handling. Tasks related to routine duties of a Technical Support Specialist. On-site work in Uberaba / MG. Previous experience as a Support Analyst, Technical Support Assistant, Customer Support Technician, or Support Specialist may indicate alignment with some responsibilities of this position. Completed technical training required; relevant experience necessary **Compensation and Benefits:** * Salary: 2\.500,00 * Meal Voucher * Food Allowance * Fuel Allowance * Health Insurance * Dental Insurance **Additional Information:** * \#UrgentOpening * Contract Type: Permanent \- On-site. * Schedule: Full-time * Working Hours: Business hours. Monday to Friday.