**TECHNICAL SUPPORT \- PARTNERS** **Responsibilities:** Provide technical support to MultiOne partners via chat, email, voice or video calls. Identify requests, analyze situations and provide clear and efficient guidance. Perform problem diagnosis and resolution, following up each support case until its conclusion. Collaborate with internal teams for adjustments, improvements and implementation of solutions. Ensure a satisfactory support experience aligned with partners’ needs. **Requirements:** Professionals with diverse experience and professional maturity are preferred. We value strong communication skills, autonomy, and the ability to solve problems clearly and objectively. Prior technical support experience is not required — we seek articulate individuals with strong learning capacity and affinity for customer service and technology. **Salary:** R$ 1\.550,00 **Benefits:** Possibility of transferring to another department later: YES; Working Hours: Monday to Thursday, 8 AM to 6 PM; Friday, 8 AM to 5 PM; On\-site Work: YES; Benefits: VA: R$ 34,00 (PER DAY) \+ VT; System training; Opportunity to work in other departments; Pharmacy benefit (after 3 months); Health incentives: free online consultations with psychologists, nutritionists and general practitioners (Health insurance plan NOT included) \+ TOTALPASS discounts. CLT POSITION. 100% ON\-SITE POSITION — CAMPINAS/SP. Job Type: Full\-time CLT Compensation: starting at R$1\.550,00 per month Benefits: * Meal allowance * Food voucher * Transportation allowance Work Location: On\-site