Description
Magna Proteção Automotiva is seeking an Administrative Supervisor to oversee administrative operations across its units, ensuring process standardization, service quality, and team development.
We seek an organized, dynamic professional with leadership presence, performance indicator monitoring, and a results-oriented operational focus.
KEY RESPONSIBILITIES:
* Coordinate and supervise Administrative Assistants across units;
* Ensure correct execution of administrative processes and routines;
* Monitor operational indicators and unit productivity;
* Track records in CRM, activities, calls, and administrative requests;
* Guarantee process standardization and operational compliance;
* Conduct alignment meetings, provide feedback, and monitor teams;
* Support training, process implementation, and operational improvements;
* Ensure high-quality service to associates;
* Oversee document organization, claim opening, and administrative routines;
* Provide support to units and foster the administrative team’s development;
* Identify opportunities for continuous improvement in processes and outcomes.
REQUIREMENTS:
* Experience in administrative leadership or operational supervision;
* Strong communication skills and leadership presence;
* Organizational ability, performance indicator tracking, and process management;
* Basic knowledge of CRM systems, spreadsheets, and digital tools;
* Driver's license category B (CNH B);
* Availability for travel and relocation.
BEHAVIORAL PROFILE:
* Proactive and solution-oriented;
* Leadership and effective team management;
* Organization and sense of priority;
* Ability to hold others accountable and track results;
* Strong interpersonal relationship skills;
* Commitment and operational focus.
WORK SCHEDULE:
Monday to Friday: 8:00 AM to 6:00 PM
Saturday: 8:00 AM to 12:00 PM
Location: Uberaba and Region (MG)
On-site work mode
CNH B required; availability for travel mandatory
Compensation: R$2.500,00 – R$3.000,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Fuel allowance
* Education allowance
* Life insurance
* Meal voucher
* Company vehicle
Workplace: On-site