Enliv Energia was founded with the mission of helping individuals and companies navigate the green transition. Our commitment goes beyond electricity bill savings—we connect clean energy generation plants with end consumers, raising awareness about the importance of sustainability in energy consumption. So, if you’re passionate about sustainability, innovation, and technology, Enliv is the place for you! How about powering your career with us? Join Enliv! **RESPONSIBILITIES:** Contact customers to negotiate outstanding debts, monitor payments, and send invoices; Support customers via digital platforms and WhatsApp, delivering prompt and efficient assistance; Maintain up-to-date records in the system to ensure proper case tracking; Support the Finance team in receivables routines, reconciliation, and delinquency control; Prepare reports and provide strategic information to support management; Collaborate with other departments, always prioritizing customer satisfaction and positive outcomes. **REQUIREMENTS:** **REQUIREMENTS:** Previous experience in collections and/or customer service; Strong verbal and written communication skills; Organization, accountability, and goal orientation; Proficiency in Excel and digital customer service tools; Ability to interact effectively with diverse audiences and resolve requests empathetically and professionally. **PREFERRED QUALIFICATIONS:** Experience with WhatsApp Business, CRM, or ERP systems; Experience in collections for recurring services. Benefits Wellhub, Conexa, Cartao Caju