Field Support Technician

Description

Job Summary: On-site technical support professional serving microinformatics and telecommunications clients, performing equipment maintenance and incident management. Key Highlights: 1. Providing on-site technical support to multiple clients across different regions 2. Performing preventive and corrective maintenance on equipment 3. Installing and configuring devices and systems **Field Support Technician** Employment Type: CLT; Work Model: On-site \- Indefinite Term; Location: Metropolitan area of Belo Horizonte/MG Monday to Friday \| Business Hours. Responsibilities: Customer Service: Delivering on-site microinformatics and telecommunications support; Serving multiple clients per day, with willingness to travel between regions; Maintenance and Repairs: Performing preventive and corrective maintenance on equipment; Installing and configuring devices and systems as required; Incident Management and Reporting: Managing service tickets and scheduling appointments; Requirements and Qualifications: Basic knowledge of networks, telecommunications, routers, switches, access points (APs), and rack assembly; Technical Knowledge: Hardware and software/microinformatics; Experience in maintenance and repair of electronic devices; **Personal vehicle required (motorcycle not accepted) and valid driver's license;** Willingness to undertake long-distance travel (over 300 km) and daily field assignments (average of 300 km per day, subject to variation based on demand); Willingness to undertake last-minute travel requiring a minimum stay of one week away from home; Required Equipment: Laptop; HD/Pendrive (64GB and 128GB); Console cable; Android smartphone with internet connectivity; Cable tester; Cable locator; Crimping pliers and set of keys; Minimum Education Level: High School (Secondary Education) Driver's License Category: B Personal Vehicle Willingness to Travel * Dental Insurance * Health Insurance * Meal or Food Allowance * On-Call Duty * Commercial Discounts