





**Description:** **Desired Skills and Competencies:** Analytical ability and attention to detail; Good communication and interpersonal skills; Proactivity and willingness to learn; Organization and time management. **Desirable Requirements:** Knowledge of ERP Systems - TOTVS RM - will be considered a differentiator **Programming languages (e.g.:** Java, Python or similar); Basic knowledge of operating systems (Windows/Linux). Basic understanding of IT infrastructure and networks. Familiarity with version control tools (Git). Database (SQL Server, Oracle, MySQL, etc.); Proven knowledge in TSQL and Web Services; **Versioning tools (e.g.:** Git) desirable; Agile methodologies (Scrum, Kanban) a plus. **Education:** Bachelor's degree in progress or completed in Systems Analysis and Development; Computer Science; Computer Engineering; Information Systems or related fields. Work on support, development, documentation, and maintenance of company systems, ensuring that technological solutions meet user needs and technical requirements, contributing to the efficiency of corporate processes. **Job Responsibilities:** Gather and document technical and functional requirements from users; Support the development, deployment, and updating of systems (internal or third-party); Perform system testing and validation to ensure proper operation and error correction; Provide 1st and 2nd level technical support related to corporate systems; Document routines, workflows, user manuals, and technical procedures; Assist in system and database integration; Support performance analysis and identification of improvements in existing systems; Maintain communication with user departments, vendors, and the IT team for issue resolution and project execution. 2510240202201145377


