**Retail company in the footwear and apparel segment, located in Uberaba/MG, is hiring an E-commerce Analyst responsible for:** * Attending to customers through social media (Instagram, WhatsApp, Facebook); * Responding to messages and interactions using language appropriate to the brand; * Organizing store sessions; * Assisting in order management; * Promoting campaigns, promotions, and product launches on social media; * Suggesting improvements to customer experience based on questions and feedback received through social media. **Requirements/Experience:** * Experience in the field; * Basic computer skills and proficiency with social media. **Working Hours:** * Monday to Friday: 9:00 AM to 6:30 PM; * Saturday: 9:00 AM to 6:00 PM\.