Customer Support Representative

Description

Job Summary: We are seeking a customer support representative with a strategic approach, ensuring efficient and humanized solutions in a startup environment that values autonomy and proactivity. Key Highlights: 1. Strategic approach to customer service 2. Values autonomy and proactivity 3. Teamwork We seek a customer support professional with a strategic approach to customer service, ensuring efficient and humanized solutions. As a startup, we value autonomy and proactivity, so it is essential that you demonstrate initiative and work effectively within a team. **Requirements:** \- Prior experience in customer service, customer support (SAC), or related areas. \- Excellent verbal and written communication skills. \- Crisis management and strategic customer service skills. \- CRM knowledge and experience managing multiple tools. \- Analytical ability and proactivity to solve problems and propose improvements. \- Autonomy to manage tasks without losing alignment with the team. Employment type: Full-time CLT Salary: R$2\.100,00 \- R$2\.350,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal voucher * Transportation voucher Selection question(s): * Do you have experience in customer support (SAC)? * Do you reside in Uberlândia/MG? Work location: On-site