Job Summary: Handle negotiations with delinquent customers, issue payment slips (boletos), process system payments, send collection letters, and prepare collection reports, with a focus on credit recovery and customer service. Key Highlights: 1. Credit negotiation and recovery 2. Customer service and database updating 3. Monitoring of delinquency metrics Conduct negotiations with delinquent customers via email, phone, and chat; issue payment slips (boletos); process system payments; send collection letters; prepare collection reports; provide customer service to clarify inquiries and update registration data; consult traffic authorities to monitor the status of vehicles used as collateral; collaborate with the credit team to monitor key metrics, aiming for credit recovery and reduction of delinquency. Employment Type: Full-time CLT Salary: R$1.800,00 - R$2.500,00 per month Benefits: * Company-provided mobile phone * Profit-sharing program * Life insurance Education: * Currently pursuing or having interrupted a bachelor's degree (Preferred) Experience: * Collections experience (Mandatory) Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
