Collections Assistant

Description

Job Summary: A professional responsible for document analysis, customer service for negotiation, and process follow-up, requiring strong communication skills and organizational ability. Key Highlights: 1. Document, contract, and agreement analysis 2. Telephone customer service for negotiation 3. Process reception and follow-up **Job Description** **Job Responsibilities** * Perform analysis of documents, contracts, court rulings, and agreements; * Provide telephone customer service for negotiating third-party accident liability agreements; * Issue, retrieve, and archive documentation; * Receive and monitor processes. **Requirements** * Proficiency in spoken and written Portuguese; * Proficiency in Microsoft Office suite; * Preference for candidates currently studying Law; * Minimum 1 year of experience in collections customer service; **Behavioral Skills:** * Effective communication; * Empathy; * Organization and planning; * Flexibility; * Problem-solving ability; * Ethics; * Argumentation; * Collections techniques; **Working Hours:** Monday to Friday: 08:00 to 18:00 Employment Type: Full-time, CLT permanent position Compensation: R$1.612,50 per month Benefits: * Medical insurance * Dental insurance * Childcare allowance * Corporate partnerships and commercial discounts * Life insurance * Meal allowance * Transportation allowance