Description
Job Summary:
The professional will be responsible for delivering excellent and efficient customer service, performing cash register operations, and organizing the point of sale — all with a passion for pets.
Key Highlights:
1. Excellent and delightful customer service
2. A light, collaborative work environment with a passion for pets
3. Opportunities for growth and development
At Petz, we believe diversity is the foundation for a more creative, human, and innovative environment. We value differences because we know they foster richer connections, bolder ideas, and more transformative results.
We are Brazil's largest pet ecosystem — made possible only through the unity of diverse people and companies, all driven by a shared purpose: animal welfare.
If you seek a light, collaborative, straightforward workplace — passionate about results (and pets) — you’ll feel right at home with us.
Here, authenticity is welcome, and growth is possible. We want you to be yourself, so together we can be Petz.
**Responsibilities and Duties:**
* Deliver excellent and efficient customer service, aiming to fully delight customers and create value in their interactions with pet lovers.
* Serve store customers through excellent and delightful service.
* Perform cash register opening and closing procedures using personal, non-transferable access.
* Submit daily cash reconciliation and float reports to the responsible manager by verifying amounts at the end of the shift.
* Stock the point of sale (POS) with necessary materials for daily operations using the cash register checklist.
* Stock checkout areas with products for sale according to trade marketing specifications.
* Maintain cleanliness and organization of store checkout areas by sanitizing work equipment.
* Assist customers with product packaging by providing shopping bags.
**Requirements and Qualifications:**
* High school diploma or equivalent;
* Must be available to work on a rotating 6x1 schedule (Saturdays, Sundays, and holidays);
* Passion for pets.
**Benefits:**
**Medical Assistance**
Available after the probationary period, ensuring your health is protected with security and quality.
**Dental Assistance**
Available within 30 days of hiring, guaranteeing your well-being from day one.
**Profit Sharing (PLR)**
Bonus tied to individual and company performance.
**Petz Discount Club**
Exclusive discounts and cashbacks with over 700 partners across Brazil. Save where it truly matters!
**Pharmacy Benefit (Vidalink)**
Purchase medications with direct payroll discounts — no strain on your budget.
**Birthday Day Off**
You deserve to celebrate! Enjoy one paid day off during your birthday month (available after 6 months of employment).
**Clubz Petz Diamante**
* 30% discount on bathing & grooming services
* 5% **CashPetz** on in-store and online purchases
* Free shipping and waived service fees on online orders (economy/standard delivery)
* 30% **CashPetz** on consultations, vaccinations, and exams at Seres network clinics
* Access to exclusive content
**Internal Training for Pet Groomers**
Want to work in pet aesthetics? We train you to professionally serve in our Aesthetics Centers.
**GymPass or TotalPass**
Access gyms, studios, and wellness activities after 30 days of employment.
**Indica Petz**
Refer friends to join our team and earn exclusive rewards. Shine by referring!
**PETernity Leave**
Because pets are family too. Special time to care for your new household member.
**Movimenta Petz**
Our internal mobility program. Grow with us — we have numerous success stories!
**SESC Partnership**
Discounts, cultural and sports activities, and leisure programs nationwide.
**Life Insurance**
Providing security and peace of mind for you and your family.
**UniPetz**
Our online development platform, enabling you to learn and grow at your own pace.
**Meal Voucher or Food Voucher**
Benefit granted per the current policy of your region.
**Transportation Voucher**
Ensuring safe and responsible commuting.
Minimum Education Level: High School (Secondary Education)