Quality Analyst

**Description and Responsibilities:** **Schedule:** Monday to Friday, from 8 a.m. to 6 p.m. **Level:** Operational **Employment Type:** Perma
- Monitor quality indicators
- Prepare management reports
- Train teams on internal processes

**Description and Responsibilities:** **Schedule:** Monday to Friday, from 8 a.m. to 6 p.m. **Level:** Operational **Employment Type:** Permanent – CLT We are seeking a professional to work as a Quality Controller, with a primary focus on customer service and final validation of services. Important: No advanced technical experience in mechanics is required — we provide training! Our focus is on behavioral profile. Main responsibilities: Conduct test drives with customers Identify and validate potential noises or inconsistencies Explain vehicle conditions clearly and simply Ensure a positive customer service experience **Requirements:** Completed high school (technical education in mechanical fields is a plus) Profile we seek: Calm and balanced individual Strong communication skills and ability to express oneself effectively Professional and patient demeanor Ability to explain information clearly and accessibly Good interpersonal relationship skills Ability to remain composed in challenging situations **Benefits:** Medical assistance, Dental assistance, Gym allowance, Performance bonus, On-site meals, Transportation allowance
João Silva
Indeed · HR