Quality Internship

Description

Job Summary: Quality Intern to support processes, metrics, and internal controls, developing analytical skills in a collaborative environment. Key Highlights: 1. Developing analytical skills through hands-on practice 2. Collaborative and dynamic work environment 3. Professional growth and knowledge sharing Are you curious, organized, and interested in understanding how processes work to ensure quality and continuous improvement? Then this opportunity is for you! We are looking for an intern to join our Quality team. Here, you will have the chance to develop your analytical skills in practice by supporting activities related to processes, metrics, and internal controls, as well as learning from experienced professionals in a collaborative and dynamic environment. Throughout your internship, you will handle administrative tasks within the department, monitor metrics, organize documents, support audits, and apply quality tools such as 5S and PDCA. We seek someone detail-oriented, well-organized, and able to follow standards and procedures to ensure excellence in deliverables. We value proactive individuals with clear communication, a strong sense of responsibility, and eagerness to learn. The ability to work in teams, manage multiple tasks, and propose practical day-to-day solutions will be an important differentiator for your development. Here, we believe quality is built every day — through discipline, continuous improvement, and collaboration. Our commitment is to provide an environment that fosters learning, professional growth, and knowledge sharing. If you want to start your career in an environment that values organization, innovation, and constant development, join our team and grow with us! Responsibilities and Duties: * Support the registration of new Nonconformities; * Manage registered NCs (Nonconformities) in the system regarding task deadlines; * Meet with responsible parties to resolve NCs; * Conduct effectiveness analysis. * Guide departments responsible for documentation on the required template; * Support document upload into the system; * Participate as an observer in internal, external, and customer audits; * Assign responsibilities for investigating Customer Service Requests (SACs); * Support responsible parties handling SACs; * Register customer satisfaction surveys in the system; * Attend monthly Indicator Review Meetings; * Attend quarterly Indicator Review Meetings with Senior Management; * Support tracking of customer satisfaction indicators; * Support personnel responsible for indicators registered in the system; * Support risk control within the system. Requirements: * Currently enrolled in Production Engineering, Business Administration, Quality Management, or related fields; * Availability for at least a one-year internship; * Intermediate proficiency in Microsoft Office. Preferred Qualifications: * Basic knowledge of quality tools (e.g., 5S, PDCA, Cause-and-Effect Diagram, metrics) Minimum Education Level: Undergraduate Degree Desired Educational Background: * Production/Industrial Engineering, Undergraduate Degree * Quality, Technical Course * Business Administration, Undergraduate Degree * Business Administration, Technical Course * Product Engineering, Undergraduate Degree * Quality Management, Undergraduate Degree * Industrial Production, Undergraduate Degree * Meal/Voucher allowance * Sesc membership benefits * Career development plan * Life insurance * Transportation allowance * Wellhub * TotalPass