Job Summary: A professional responsible for maintaining preventive contact with customers, resolving issues, integrating customers into platforms, and engaging technical teams to foster commercial relationships. Key Highlights: 1. Preventive customer service and resolution of customer issues 2. Engagement of technical teams with a customer-centric focus 3. Maintenance of relationships through commercial activities Maintain periodic contact with customers in a preventive manner; Identify customer issues and assist in resolving them; Participate in onboarding and integrate customers into Audicon’s communication platforms; Engage technical teams with a customer-centric focus; Maintain relationships through commercial activities.