Job Summary: The Claims Assistant provides support to policyholders by handling claims, answering questions, and assisting with document analysis and departmental routines. Key Highlights: 1. Claims support and follow-up 2. Document analysis and verification 3. Administrative and operational routine support **Opportunity at Novo Seguros.** **Available Position – Claims Assistant** **Job Description:** **Requirements:** * Currently pursuing or completed undergraduate degree in Business Administration, Commercial Management, or related fields * Basic knowledge of insurance company processes * Proficiency in Microsoft Office Suite * Prior experience in document analysis is a plus * Organizational skills, attention to detail, and strong communication abilities **Responsibilities:** * Provide support to policyholders by handling claims and answering questions * Assist in the analysis and verification of documents related to claims processes * Support routing, registration, and system updates within the claims management system * Monitor repairs with workshops and partners under analyst supervision * Assist policyholders in organizing documentation required for indemnification * Support administrative and operational routines of the department **Benefits:** * Competitive salary * On-site meals * Health insurance * Dental insurance * Transportation allowance or fuel subsidy at no cost to the employee * Career development plan * Partnerships with universities **Work Location and Schedule:** * Monday to Friday, from 8:00 AM to 5:48 PM * Clóvis Machado St., No. 30, Enseada do Suá – Vitória/ES * ZIP Code: 29050-585 Employment Type: Full-time | Permanent CLT Employment Type: Full-time, Permanent CLT Compensation: Starting from R$2.058,11 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Life insurance * Transportation voucher Work Location: On-site