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Job Summary: Support monitoring and allocation of operational resources to ensure rapid response to incidents, highway traffic flow, and user safety. Key Highlights: 1. Respond to requests and allocate resources to incidents 2. Ensure speed and clarity in communication with teams 3. Support the identification of non-conformities and corrective actions Support monitoring and allocation of operational resources, ensuring prompt response to incidents, thereby contributing to highway traffic flow and user safety. **Responsibilities:** * Respond to requests and assign the nearest available resources to incidents. * Ensure speed and clarity in communication with response teams. * Operate communication equipment and monitor personnel activities on the roadway. * Assist in preparing and analyzing operational reports. * Support the identification of non-conformities and implementation of corrective and preventive actions. **Requirements:** * Completed high school education. * Proficiency in Microsoft Office, preferably Excel. * Residency in Caraguatatuba or Paraibuna/SP. **Work Schedule:** * 12-hour shift – 2x2 (2 working days / 2 days off), alternating between day and night shifts. ### **Benefits:** Health Insurance, Dental Insurance, Private Pension Plan, Life Insurance, Psychological Therapy or Counseling Assistance, Transportation Allowance, Flexible Meal Voucher, Profit and Results Sharing Program, Daycare Assistance (subject to verification), Shuttle Service, Exclusive Discounts with Partner Companies ### **Department:** OPERATIONAL
