**Job Description:** We are looking for a committed professional with strong communication skills to work as a **Call Center Operator**. The candidate will be responsible for handling inbound and/or outbound calls, providing support, answering questions, recording information, and ensuring customer satisfaction. **Responsibilities:** * Answer customer calls courteously and efficiently; * Record information in the company's internal systems; * Resolve issues or refer them to the appropriate department; * Maintain the company's service quality standards; * Meet performance and productivity targets. **Requirements:** * High school diploma (completed); * Strong verbal and written communication skills; * Basic computer knowledge and typing proficiency; * Previous experience in a call center will be an advantage. **Benefits:** * Transportation allowance * Meal allowance **Job Type:** Full-time – CLT **Schedule:** 12x36 shift rotation Job Type: Full-time CLT Pay: R$1,699.00 per month Benefits: * Meal allowance * Transportation allowance