Junior Manager

Description

Job Summary: Support store management, ensuring operational efficiency, organization, team leadership, onboarding of new employees, and excellence in customer service. Key Highlights: 1. Leadership and team management in a retail environment 2. Focus on operational efficiency and excellence in customer service 3. Opportunity to assume managerial routines and participate in strategic meetings **Reside in Caraguatatuba or nearby areas** **MAIN RESPONSIBILITIES:** **Support store management, ensuring operational efficiency, organization, team leadership, onboarding of new employees, maintaining customer service standards, compliance with internal processes, and acting as the liaison between leadership and operations.** * Conduct recruitment and selection; lead onboarding according to agenda; monitor documentation; * Train team on processes, customer service, and safety; reinforce execution of checklists; * Prepare staff schedules jointly with the store leader; ensure full headcount and adjust as needed; * Supervise store opening or closing; verify checklists and ensure process security. (Store closes tidy and clean, ready to open fully operational.) * Ensure checklist execution; monitor product restocking and display; * Authorize internal product usage write-offs; validate withdrawal spreadsheets; resolve discrepancies; * Inspect cleanliness, maintenance, exit bags, and trash; schedule services per checklist; * Assume full/senior manager duties when necessary; attend meetings and alignment sessions; * Monitor daily targets, productivity, and process compliance; report to full/senior manager; * Attend meetings; guide leaders and operators; ensure alignment with company standards. **REQUIREMENTS:** * Bachelor’s degree in Business Administration or related fields; * Availability for travel and relocation; * Minimum one year of experience as a retail leader or assistant manager in stores within Estrela do Lar’s segment. Job Type: Full-time Compensation: R$3.300,00 - R$4.000,00 per month Benefits: * Dental insurance * Transportation allowance Work Location: On-site