Customer Service Representative

Description

Job Summary: Proactive and empathetic customer service professional to provide information, record incidents, and resolve issues in accordance with company policies. Key Highlights: 1. In-person, telephone, and email customer service 2. Efficient resolution of problems and conflicts 3. Clear, efficient, and non-violent communication The candidate must possess strong communication skills, be proactive, and demonstrate empathy when handling diverse situations. \- Provide in-person, telephone, or email customer service, delivering information about products and services \- Record customer complaints, suggestions, and compliments \- Resolve problems and conflicts efficiently and courteously \- Participate in training programs to enhance customer service skills \- Adhere to company policies and procedures to ensure service safety and quality \- Maintain a clean and organized workplace Clear, efficient, and non-violent communication. Compensation: R$1\.621,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Work Location: On-site