RECEPTIONIST

Description

Job Summary: The DNA Laboratory is seeking an attendance professional to receive clients, conduct examination procedures, clarify doubts, and maintain environmental organization—emphasizing excellence and collaboration. Key Highlights: 1. An environment that values caring for others and professional development. 2. Learning and growth opportunities within a solid organizational structure. 3. A culture that values excellence, teamwork, and innovation. At **DNA Laboratory**, we believe excellence is built every day—with skilled professionals, cutting-edge technology, and an environment that values caring for others. We are looking for professionals who share this purpose and wish to grow with us! By joining our team, you will find a solid infrastructure, a welcoming environment, and numerous learning and development opportunities. We continuously invest in our team’s training and in updating our equipment’s technology, enabling us to deliver high-quality, accurate, and trustworthy services. Our team comprises over **300 professionals**, including specialists holding **Specialization, Master’s, and Doctorate degrees**, ensuring a rich environment of knowledge and experience exchange. **Our culture values:** * Excellence in service delivery and results; * Teamwork and cross-departmental collaboration; * Innovation and continuous improvement; * Care for the well-being of patients, clients, and colleagues. ***If you seek to join a company that unites tradition, innovation, and humanity, DNA is the right place for you!*** **Responsibilities and Duties** * Receive clients and visitors, providing courteous service and directing them to the responsible departments; * Conduct examination-related services, fulfilling all process steps: registration, health insurance verification and authorization, billing for private examinations, and correctly and legibly completing requisition forms; * Clarify questions regarding offered services, accepted health insurance plans, and operating hours; * Generate and forward attendance reports to relevant departments; * Print and deliver examination results to clients; * Report requisition form pending issues via specific reports; * Submit the daily attendance report to the billing department, ensuring all requisition forms are properly verified and coded; * Maintain a clean, organized, and well-functioning workplace. **Requirements and Qualifications** * Completed high school education; * Prior experience in customer service within the healthcare sector; * Excellent organizational and time management skills; * Basic knowledge of Microsoft Office (Word, Excel, PowerPoint) and ability to learn new software tools; * Strong verbal and written communication skills; * Ability to work collaboratively and perform tasks under minimal supervision. **Additional Information** * Market-competitive remuneration; * Additional benefits including medical and dental assistance, meal/food allowance, pharmacy allowance, and Gympass; * A dynamic and collaborative work environment; * Opportunity to work at a growing company offering professional learning and development. **DNA LABORATORY** continuously invests in its team’s training and in upgrading its analytical equipment’s technology, guaranteeing quality and reliable services! We count on a team of over **300 professionals**, including staff holding **Specialization, Master’s, and Doctorate degrees.**