Prospera Customer Specialist

Description

Job Summary: Santander is seeking a passionate Prospera Customer Specialist to manage and prospect micro and small entrepreneur customers. Key Highlights: 1. Portfolio management and prospecting of micro and small entrepreneurs 2. Focus on customer engagement and satisfaction 3. Culture of flat hierarchy and appreciation of diversity Prospera Customer Specialist Country: Brazil If you are eager to grow and learn continuously, and passionate about working with people, this could be the right place for you! Santander is a growing ecosystem with the purpose of helping people and businesses prosper. Here, you can create the new, question and challenge the market. It’s about balancing urgency of the present with vision for the future — always delivering the best possible customer experience. It’s about being part of a global company that values diversity across all dimensions and embraces a flat-hierarchy culture across roles. At Santander, we uphold a flat-hierarchy culture organized into four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Prospera Customer Specialist, where you will be hired as a Specialist — the primary subject-matter expert in your area. Your role here will include: Managing and prospecting new micro and small entrepreneur customers; Conducting in-person visits to our customers; Identifying and acting on potential partnerships; Ensuring customer engagement and satisfaction; Preventive collections; Negotiating agreements; Monitoring portfolio delinquency You’ll fit well with us if you embody: Think Customer – I put the customer first Embrace Change – I drive change Act Now – I act swiftly Move Together – I collaborate effectively Speak Up – I communicate openly For this role, we value: Completed high school or technical education (a university degree is even better!); Experience with Microsoft Office Suite; Strong communication skills; * Experience in microcredit is a plus. If this resonates with you, join Santander! \# BENEFITS Variable Compensation; Medical and Dental Assistance; Meal and Food Allowance; Life Insurance; Childcare/Babysitter Allowance; Gympass or Totalpass; Nascer Program; Be Healthy \- A program encouraging healthier habits; PAPE \- Specialized Personal Support Program. \#Sales \#Commercial \#Prospecting \#SalesStrategy \#Microcredit So, are you ready to be ignited? Prospera is Santander’s microfinance platform, designed to support micro and small businesses in investing in their growth. We support our customers through financial education and guidance on responsible credit usage. If this resonates with you, join Santander! ️ \#HereYourSparkTransforms \#JoinSantander \#BeTheProsperaSpark