Description
Job Summary:
Responsible for multichannel support to patients, faculty, and students; managing appointments, registrations, billing, and workplace organization.
Key Highlights:
1. In-person, telephone, email, and WhatsApp support
2. Appointment and patient registration management
3. Workplace organization and maintenance
Description:
Education: Minimum completed high school diploma.
PRIMARY DUTIES / RESPONSIBILITIES:
* Provide in-person, telephone, email, and WhatsApp support to patients, faculty, and students;
* Contact patients for appointment scheduling, confirmation, and absence justification;
* Register patients in the system, issue contracts, and process billing;
* Maintain and update patient data;
* Update patient attendance daily in the electronic medical record;
* Contact delinquent accounts;
* Distribute keys for laboratory use;
* Maintain an organized workplace.
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