Responsible for providing direct assistance to users, ensuring the proper functioning of IT equipment and systems, in accordance with standards and procedures established by the Regional Labor Court. Culture and Team Wyntech’s culture is described as strategic and technical, with a team composed of qualified professionals specialized in various IT areas. All team members share a common strategic vision focused on excellence in service delivery and solution implementation. **Responsibilities and Duties** * Minimum of 12 (twelve) months’ experience in IT support and/or Help Desk activities; * Minimum of 6 (six) months’ experience in Call Center operations. **Requirements and Qualifications** * Completed high school education or a Technology degree, verified via academic transcript (Form 19), high school completion certificate, or equivalent official declaration. * Certificate of participation in IT support-related training courses, with a minimum duration of 20 (twenty) hours. * Certificate of participation in a Help Desk, Call Center, or equivalent course, with a minimum duration of 20 (twenty) hours. **Additional Information** We highly value our employees and therefore offer a comprehensive benefits package designed to promote well-being, security, and quality of life, including: Transportation Allowance – Financial assistance for daily commuting between home and workplace. Meal/Feeding Allowance – Monthly credit to cover meal expenses or purchases at authorized establishments. Medical and Dental Assistance – Health insurance plans with broad coverage, ensuring high-quality care. Life Insurance – Financial protection for the employee and their family. Training and Development – Ongoing professional development opportunities. Partnership: Sesc. Our goal is to provide a healthy, safe, and motivating work environment where employees can grow and develop alongside the company. We are seeking talented individuals eager to grow with us! At Wyntech, we value teamwork, innovation, and commitment to excellence. If you seek a dynamic environment offering real development opportunities, continuous learning, and involvement in challenging projects, this is the right place for you. **Join our team and help build the future of technology with us!** www.wyntech.inf.br e-mail rh@wyntech.inf.br