Description: Join our team as a Collection Assistant in the finance department. We are looking for dynamic and motivated professionals to join our team and contribute to the company's growth. This role is responsible for monitoring and recovering credits, contacting delinquent clients, negotiating payments, and maintaining updated client records and collection history. Responsibilities and duties * Collect outstanding amounts from individual or corporate clients via phone, email, or WhatsApp. * Negotiate payment methods, installments, and agreements according to company policies. * Issue invoices, agreements, and extrajudicial notices when necessary. * Update client data and records in the system with customer information and contact history. * Prepare collection reports and delinquency indicators to support management. * Refer critical cases to the legal department. * Comply with legal regulations, customer service best practices, and data confidentiality. Requirements and qualifications * High school diploma required; * Previous experience in collections, customer service, or administrative tasks; * Basic knowledge of Excel or collection systems; * Strong oral and written communication, negotiation, and empathy skills. 2510180202231816338