Browse
···
Log in / Register
Job Summary: Professional to work in the projects and continuous improvement area, using tools and methods to identify and solve problems, with a focus on operational excellence and customer experience. Key Highlights: 1. Leadership in building projects with significant legacy 2. A team passionate about problem-solving and continuous improvement 3. A culture of continuous learning and high-performance development About the Role: **JOIN MADEIRAMADEIRA!!!** At MadeiraMadeira, we believe in the power of reinvention: reinventing homes, stories, and, above all, people. Here, growth is part of the journey. If you want to be a leader, learn through hands-on experience, collaborate alongside incredible people, and build projects that leave a meaningful legacy in our history — your place is here with us. **About the Role** The Projects and Continuous Improvement area consists of engaged and determined professionals who generate value for our customers and deliver market differentiation through best-in-class solutions. Here, you’ll find people passionate about solving problems. We are responsible for defining processes and policies, reducing risks, and pursuing improvements aligned with the company’s strategic objectives. We promote continuous learning to produce with quality and efficiency, always ensuring we hear the customer’s voice first. We develop improvement projects across all company areas, applying tools and methods to identify and address root causes of problems. We take pride in being part of a team that never settles and constantly strives to surpass itself. We are curious, innovative, and collaborative; we value diversity, autonomy, and teamwork. **Work Model:** Hybrid **Location:** Curitiba, Paraná Responsibilities: **✨Activities You Will Lead:** * Design automated routines for collecting, consuming, and integrating diverse data sources; * Provide fact- and data-driven insights to support decision-making through analyses and correlations; * Support business areas with studies and analyses to improve the accuracy of action plans; * Develop dashboards to democratize the customer voice and performance data directly impacting the customer experience; * Support the definition of the operational excellence project pipeline; * Manage operational excellence projects; * Map processes and identify optimization/improvement opportunities; conduct root cause analysis and jointly define action plans with relevant departments; * Apply continuous improvement tools and methodologies to develop operational excellence projects; * Collect, analyze, and interpret relevant data to support decisions using statistical techniques and data analysis; * Monitor and document implemented projects to provide greater control for the area; * Build, implement, and scale training programs, policies, and processes for internal departments and suppliers; * Define KPIs and build reports to track results. Qualifications: **To Build Your Dream Environment, These Are Essential:** * Proficiency in SQL and data manipulation, analysis, and business intelligence tools; * Advanced Excel; * Familiarity with monitoring data; * Knowledge of continuous improvement tools (PDCA, Lean, Six Sigma, etc.); * Experience in Operational Excellence programs; * Experience with strategic projects. **Education:** Completed undergraduate degree in engineering, administration, or related quantitative fields. **An Extra Touch in Our Decoration:** * Agility in task execution and effective communication with stakeholders; * Proactivity and self-management; * Google Workspace tools. **What You’ll Find When You Enter Our Home:** * Meal and food allowance via Flash Benefits card; * Wellhub (formerly Gympass); * National health insurance plan (with co-payment); * SulAmérica dental plan; * MetLife life insurance; * Benefits program offering discounts at various establishments; * Monthly subsidy for electricity and internet expenses (for remote workers); * Partnership with Sistema S (Sesc, Senai, Senac); * University and school partnerships for diverse courses; * Ammar Program (MadeiraMadeira’s pregnancy and parenting program). **Get to Know MadeiraMadeira!** **Building the ideal home requires many pieces — and you’re one of them!** Transforming every house into a home where lives are built, dreams realized, and memories eternized is our mission. And yours? For over 15 years, we’ve been reshaping the home-building experience with innovation, technology, and — above all — a focus on our customers’ real needs. Today, we are Latin America’s largest home products platform, offering over 2 million items across our e-commerce, marketplace, numerous Guide Shops, and distribution centers throughout Brazil. Living the MadeiraMadeira experience means: * **Building a high-performance team:** With the right people in the right roles, ongoing feedback, and a culture that values continuous development; * **Working with customer obsession:** We start from the end and deliver simple, useful, and delightful solutions; * **Having unwavering will and determination:** We act courageously, disciplinedly, and with long-term focus, always believing in our purpose; * **Putting the team first:** We collaborate, make decisions collectively, and execute responsibly; * **Being resilient:** We turn obstacles into learning opportunities and adapt to change; * **Delivering results to earn your place:** We consistently and collectively deliver results because credibility is earned through daily actions; * **Executing with agility:** We fail fast, learn fast, and correct even faster; * **Being curious:** We’re driven by curiosity, motivated by the desire to learn, innovate, and lead; * **Doing more with less:** We create innovative solutions with optimized resources, always acting responsibly and efficiently. **Diversity, Inclusion, and Belonging** We are a team of over 1,400 people who believe differences make us stronger. We strive for a more diverse, welcoming, creative, and fair environment for everyone! Therefore, all our job opportunities are open to people with disabilities (PCD). Let’s transform houses into homes — together? \#VemSerMadeiraLover!
