Technical Support Analyst

Description

Job Summary: A Human Resources Consulting firm is seeking a Technical Support Analyst to provide system support and maintenance, issue triage, and IT equipment organization. Key Highlights: 1. Level 1 support and basic assistance with Microsoft tools 2. System maintenance and issue triage 3. Support in organizing IT equipment A Human Resources Consulting firm is seeking a Technical Support Analyst in Curitiba. RH Laboral is a company specialized in recruitment and selection of professionals. It provides human resources consulting services to various organizations. **Responsibilities:** Level 1 support (resolving low-complexity issues). Support via email, phone, and WhatsApp. Basic support for Microsoft tools and systems. System maintenance (access control). Issue triage and escalation to higher support levels. Support in maintaining and organizing IT equipment. Previous roles such as Technical Support Specialist, Technical Support Technician, Help Desk Analyst, or Technical Support Consultant may indicate alignment with some responsibilities of this position. **Desired Qualifications:** **Education:** Currently pursuing a bachelor's degree **Experience:** Prior experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Meal Voucher * Transportation Voucher * Health Insurance * Dental Insurance * Life Insurance * Gympass **Additional Information:** * Employment Type: Permanent \- On-site. * Duration: Full-time * Working Hours: Business hours.