Commercial Internship

Description

Job Summary: Sindilojas Porto Alegre is seeking a professional to assist with public customer service, document preparation, support for space leasing activities, and general departmental support—fostering a collaborative and innovative environment. Key Highlights: 1. Certified as a Great Place to Work for the 8th consecutive year and as Great People Mental Health for the 2nd year 2. Focus on transformation, customer connection, and an innovative spirit 3. Opportunity to assist in customer service and support within a collaborative environment Join our team! An organization built by PEOPLE—recognized for the 8th consecutive year with the Great Place to Work certification, and awarded the Great People Mental Health certification for the 2nd time in 2025, reaffirming our commitment to care and attention toward people. Who are we? We are driven by transformation, deeply connected with our customers, and apply our innovative, collaborative, and inclusive spirit daily—within an entity whose purpose is to be the best solution for any business. Sindilojas Porto Alegre is the legal representative of merchants in the cities of Porto Alegre and Alvorada, currently representing over 20,000 companies. In addition to representing the retail sector, Sindilojas POA implements initiatives aimed at enhancing business growth and improving the quality of life for companies and their employees. RESPONSIBILITIES AND DUTIES * Assist with in-person and/or digital channel customer service to address client inquiries, deliver membership cards for partner programs, and receive required documentation; * Support document preparation—including declarations and spreadsheets—and assist the department in managing documentation flow prior to final archiving; * Support the space leasing process by handling facility opening/closing procedures and accompanying clients; * Assist the team in analyzing information related to offered services; * Provide support for other departmental tasks as directed by the team. REQUIREMENTS AND QUALIFICATIONS * Basic proficiency in Microsoft Office (Excel, Word, PowerPoint); * Strong verbal and written communication skills; * Analytical ability to work with data and performance indicators; * Organizational skills and attention to detail; * Proactivity and interest in the commercial field; * Ability to collaborate effectively in teams and manage multiple tasks simultaneously; * Currently enrolled in a bachelor’s program in Administration, Commercial Management, Economics, Marketing, or related fields; * Intermediate Excel proficiency is a plus. BENEFITS: * Internship stipend * Meal allowance * Transportation allowance * Pharmacy discount * Sesc membership benefits Minimum Education Level: Undergraduate degree