Job Summary: The professional will prepare the daily patient flow report, tabulate attendance data, organize and file medical records, and provide patient service and scheduling. Key Highlights: 1. Patient service and guidance at the counter and by telephone. 2. Scheduling and monitoring of appointment timetables. 3. Management of medical records, documents, and updating of registration data. Prepare the daily patient flow report, tabulating attendance-related data. Organize and file medical records. **Responsibilities and Duties** * Provide service and guidance to patients at the counter and by telephone; * Schedule and confirm patient attendance for therapies, social services, and specialized medical consultations; * Organize and monitor appointment timetables; * Verify signatures and referrals, and arrange forms for medical records; * Organize documents within patients' medical records; * Separate medical records of patients scheduled for appointments on the same day; * Update patients' registration data; * Add patients to waiting lists; * Collect patient signatures on SUS and private health insurance forms **Requirements and Qualifications** High school diploma required; basic Microsoft Office proficiency **Additional Information** What benefits do we offer our employees? * Medical Assistance * Dental Assistance * Transportation Allowance * Life Insurance * Meal or Food Allowance * Daycare Assistance\* * On-site Medical Clinic * Wellhub (Gympass) * Birthday Day Off * Christmas Bonus or Allowance * Quality-of-Life Initiatives * "We Are + Health" Program * Conexa Saúde (Telemedicine) * Longevity Bonus * Educational Partnerships * Pharmacy Discount Plan \- Univers\*\* * For women with children, as stipulated in the collective bargaining agreement. \*\*Activated in the month following the completion of the 90-day probationary period. AACD is a non-profit organization focused on delivering excellence in orthopedic and rehabilitation medical-therapeutic care. The institution serves individuals of all ages, accepting patients through Brazil's Unified Health System (SUS), private health plans, and private payments. Today, AACD ranks among the top hospitals in Orthopedics and is recognized nationally for its high-quality treatment of people with physical disabilities. It is also one of the most admired hospital complexes in the country, according to surveys conducted among medical professionals. To preserve its commitment to quality and excellence—evident in every AACD patient interaction—multiple resource-raising channels have been established, including the Telethon, aiming to ensure institutional autonomy and sustainable development. Beyond physical rehabilitation, AACD also carries out numerous other initiatives, such as promoting participation in Paralympic sports and striving to ensure full social integration for patients—achieving improvements through daily perseverance and guidance from a specialized multidisciplinary team. To sustain these programs and continue delivering excellence in our services, we rely on the support of partners and individuals who believe in our cause. CAUSE Life is movement BELIEF We believe in a society that embraces diversity because it recognizes each individual’s capacity to grow and contribute to a more humane world. PURPOSE To work across essential areas enabling people with disabilities to achieve their maximum potential—surpassing limitations and contributing to a society that better embraces diversity. PRINCIPLES Ethics, Excellence, Perseverance, Autonomy, Dedication, and Joy.
João Silva
Indeed · HR
João Silva
Indeed · HR
