Description
Job Summary:
Systems Manager focused on leadership management and strong interpersonal skills to manage a portfolio of systems, define technological guidelines, and develop teams.
Key Highlights:
1. Leadership in the fields of technology and innovation.
2. Development of leaders and high-performing technical teams.
3. Promotion of a collaborative and autonomous culture.
Here, we are motivated to care for people and connected with our customers! If you identify with this, are tech-savvy, and driven by collaboration, become a leader in the technology area. We seek a Systems Manager focused on leadership management, analysts, and consultants with strong interpersonal skills. The Systems area primarily supports the TOTVS ERP system; experience with SAP is a plus.
**Responsibilities and Duties**
* Manage the corporate and healthcare systems portfolio, ensuring alignment with the organization’s strategic objectives;
* Define guidelines for technological evolution, system maintenance, and application modernization;
* Serve as the liaison between business areas and IT, translating strategic needs into technological solutions;
* Develop leaders and technical teams, promoting a culture of collaboration, autonomy, and high performance;
* Encourage and implement people management practices based on continuous feedback, competency development, and engagement;
* Establish and promote agile development practices within systems teams;
* Ensure integration among development, maintenance, and operations, driving continuous improvement across the application lifecycle;
* Monitor delivery, quality, stability, and operational efficiency metrics;
* Support adoption of practices such as DevOps, automated testing, and continuous integration;
* Guarantee availability, reliability, and security of corporate and healthcare systems;
* Manage critical incidents, recurring problems, and continuous improvement plans;
* Establish application governance, change management, and release management processes and standards;
* Prioritize demands with business areas, ensuring balance among innovation, improvements, and maintenance;
* Manage the systems backlog together with Product Owners and stakeholders;
* Track schedules, costs, and outcomes of technology initiatives;
* Manage contracts and relationships with software vendors, consulting firms, and technology partners;
* Evaluate new technological solutions and market trends applicable to the healthcare sector;
* Ensure quality and compliance of deliverables from external partners;
* Promote innovation and digital transformation initiatives that enhance operational efficiency and improve healthcare service quality;
* Encourage the use of emerging technologies, automation, and data analytics to optimize organizational processes;
* Support the enhancement of the digital experience for beneficiaries, affiliated physicians, and employees.
**Requirements and Qualifications** **Education Required:**
* Completed undergraduate degree.
**Qualifications:**
* Postgraduate degree or MBA preferred;
* Experience managing development teams, experience with critical corporate systems, familiarity with agile methodologies, experience managing ERP environments (TOTVS \- SAP is a plus) and CRM;
* Strong communication and interpersonal skills, ability to prioritize complex demands;
* Experience in the healthcare sector is a plus.
**Additional Information** **We are a team passionate about caring for people — and we do it purposefully, delivering excellence with sparkle in our eyes!** We are ranked the **2nd best company in the GPTW Health ranking and the 5th best company to work for in Rio Grande do Sul (RS)**! **And more:** This year, we achieved the **45th position in the GPTW Brazil Ranking!** All this reflects an outstanding workplace environment built by people who believe in what they do!
**Join us to achieve even greater success!** PROUD TO BE GPTW RS, BRAZIL AND HEALTHCARE!
**A cooperative with over 50 years of history, market leader in the capital city of Rio Grande do Sul, the Metropolitan Region, Central-South region, and North Coast of Rio Grande do Sul.**
We stand out through the healthcare solutions we offer, serving over **650,000 lives, with 6,900 affiliated physicians and 370 service locations**, including both owned and accredited facilities.
Our operations are possible only thanks to **our employees — professionals who always place care first** and choose **Unimed Porto Alegre to build their careers.**
**We operate guided by 5 pillars**, reflecting how we act daily:
Strength and tradition in healthcare
Proximity
Sense of pride and belonging
Continuous evolution of care
Encouragement of development
**We value building close, healthy relationships rooted in collaboration to find solutions and achieve results.**
Challenges are part of our daily routine. Our **dynamic environment enables employees to work across diverse projects** and **continuously develop.**
We are **proud of our purpose** and the **positive impact** we generate in the **lives of thousands of people.**
We aim to **make a difference in care** — and we know this is achieved through **empathy, attention, and constant improvement.**
**Come amplify your talent and your caring spirit. Join Unimed Porto Alegre!**
Full-time
Onsite
Porto Alegre,Rio Grande do Sul
