Description
Job Summary:
Work as a Support Technician, covering leaves and monitoring customer environments, logging incidents, and providing technical support.
Key Highlights:
1. Coverage of team leaves, vacations, and absences
2. Monitoring of customer environments using specific tools
3. Experience in IT technical support
Temporary Support Technician \- Cover team leaves, vacations, and absences. • Monitor customer environments by tracking alerts and potential infrastructure failures using specific tools. • Log incidents and route alerts to responsible personnel. • Provide technical support when necessary.
Must have proven experience in technical support within the information technology field. • Must have experience and knowledge of Zabbix and Grafana monitoring tools. • Personal vehicle (desirable).