Job Summary: The Platform Coordinator manages, activates, and develops partner real estate agencies, optimizes commercial workflows, and serves as a bridge between these agencies and internal departments to ensure the sales cycle. Key Highlights: 1. Lead external partners indirectly to engage and develop them. 2. Challenging environment with opportunities for continuous development. 3. Values teamwork, innovation, and commitment to excellence. Our company provides services for Paraná’s largest “Casa Verde Amarela” developer. We are a benchmark in real estate franchising. Here, we specialize in developing talent, and among our guiding values are: the pursuit of excellence; eagerness for change and the challenges it brings; building relationships based on trust; analyzing and learning from mistakes; and enthusiasm. We are seeking a professional to manage partner real estate agencies in selling Lyx properties. **Responsibilities and Duties** * **Onboard and activate new partner real estate agencies**, presenting products, commercial rules, and operational workflows. * **Create, review, and implement sales workflows**, ensuring standardization and efficiency in customer service. * **Generate contracts and verify documentation**, ensuring compliance with the “Minha Casa Minha Vida” program rules. * **Conduct frequent visits to real estate agencies**, monitoring performance, reinforcing training, and aligning strategies. * **Deliver in-person and online training** on products, customer service, documentation, commercial rules, and systems. * **Act as a liaison between real estate agencies and banking correspondents**, expediting pre-assessments, registrations, and credit-related discussions. * **Directly mediate with internal departments** (marketing, contracts, finance, customer service, legal, after-sales) to resolve requests. * **Monitor daily sales**, analyzing bottlenecks, opportunities, and agency performance. * **Support lead generation and qualification**, including requesting activations, corrections, and necessary adjustments. * **Provide consultative support to real estate agencies**, advising on objections, negotiation, registration forms, and progression through CV/CRM stages. * **Identify and reactivate inactive or low-performing real estate agencies**, proposing actions to resume results. * **Mediate conflicts and service adjustments**, including lead transfer requests per commercial rules. * **Participate in commercial planning**, contributing field data and addressing real agency needs. The Platform Coordinator is responsible for activating, managing, and enhancing the performance of the builder’s partner real estate agencies. They directly handle onboarding new partners, creating and optimizing commercial workflows, supporting internal and external areas, and overseeing the full sales cycle—from lead generation to contract formalization. They serve as the focal point between real estate agencies, banking correspondents, and all internal builder departments (marketing, contracts, customer service, finance, engineering, sales), ensuring alignment, process speed, and quality delivery to the end customer. In daily operations, they perform duties equivalent to those of a real estate agent, sales manager, and commercial director—but focused on remote/outsourced operations, where **real estate agencies act as their team**. **Requirements and Qualifications** **Technical Knowledge** * Proficiency in commercial processes, sales funnels, and performance metrics (conversion rate, SLA, productivity, contract rate). * Familiarity with CRM and real estate sales management systems (CV/CRM). * Ability to analyze commercial data to identify bottlenecks and opportunities. * Familiarity with real estate contracts, client documentation, and commercial compliance. * Basic knowledge of real estate marketing, lead generation, and lead qualification. **Behavioral Competencies** * Strong indirect leadership profile, with ability to engage and develop external partners. * Clear, persuasive, and professional communication, with ease in delivering training and strategic alignment sessions. * Negotiation, conflict mediation, and decision-making skills. * Organizational skills, sense of priority, and high capacity to manage multiple simultaneous demands. * Analytical mindset, results-oriented, and committed to continuous improvement. * Proactivity, autonomy, and strategic business vision. **Additional Requirements** * Availability for frequent visits to partner real estate agencies. * Proficiency with digital tools, online meetings, and remote training. **Additional Information** * Competitive or above-market remuneration. * Birthday day off. * Challenging environment with opportunities for continuous development; * Paid 30-day vacation after one year of contract. * Preference for PJ (individual contractor) hiring. We invite you to join a dynamic and talented team where you can develop your skills and grow professionally. At our company, we value teamwork, innovation, and commitment to excellence. If you seek a stimulating work environment with opportunities for continuous learning and challenging projects, join our team!