Job Summary: A customer service and technical support professional for corporate benefits solutions, focused on promoting quality of life and well-being for employees. Key Highlights: 1. Human-centered customer service through multiple channels 2. Technical support for reconciliation systems and problem resolution 3. Focus on efficiency, convenience, and employee satisfaction **Green Benefícios** is a specialist in corporate benefits solutions and, since 1989, has combined innovation with genuine care for people. Our commitment is to promote quality of life for employees by offering customized solutions that meet the needs of companies, users, and partners. We believe that the best benefits experience directly impacts daily well-being. Therefore, we develop services that accompany the entire employee journey, always focusing on efficiency, convenience, and satisfaction. Our purpose is clear: **to provide quality of life and well-being through intelligent benefits solutions.** If you identify with our proposal, join the Green team! **Responsibilities and Duties** Provide human-centered customer service via email, phone, and digital channels Deliver technical support for reconciliation systems, analyzing requests and addressing root causes of problems Perform technical problem analysis, diagnosis, and resolution Configure and maintain systems and equipment Operate IT services according to business needs Work with TEF (Electronic Funds Transfer) systems **Requirements and Qualifications** **Technical Competencies:** Knowledge of TEF (Electronic Funds Transfer) systems Experience in technical support and customer service Experience in operational routines of Information Technology (IT), with focus on end-user technical support and incident resolution **Additional Information** Work schedule: Monday to Friday from 8:30 AM to 6:00 PM Compensation * Salary: R$ 2.500,00 Benefits * Transportation Allowance or Fuel Assistance * Meal Allowance: R$ 257.80/month * Food Voucher: R$ 29.34/day * Green Card Multi: R$ 60.00/month * Hospital Health Plan * Dental Plan * Group Life Insurance **ENCHANT PEOPLE** **Our purpose is to provide quality of life and well-being through benefits solutions for companies and individuals.** We are a company specialized in benefits solutions, combining benefits expertise with passion for people since 1989. This synergy transforms into quality of life for employees. We were founded to help people and companies by building customized solutions to meet the needs of clients, users, and affiliated parties, delivering the best consumption experience. We operate nationwide with a team of over 100 professionals. We deliver services that combine solutions for the employee journey and benefits that bring quality of life to people's daily lives.
João Silva
Indeed · HR
João Silva
Indeed · HR
