IT Support Analyst - Eldorado do Sul/RS

Description

Job Summary: Mobile telephony support professional focused on customer service, inventory control, and mobile configuration. Key Highlights: 1. Technical support for mobile telephony. 2. Opportunity to expand knowledge in technology. 3. Customer service and mobile configuration. **Required Qualifications:** Customer/user support; Intermediate Office suite proficiency, especially Excel (VLOOKUP/Pivot Tables); Intermediate Android or iOS user; Strong written and oral communication skills; Eagerness to expand technology knowledge (with focus on mobile telephony). **Desired Qualifications:** Knowledge and experience in mobile telephony; Experience in technical support for telephony or microcomputing; **Job Responsibilities:** Providing mobile telephony support to users; Assisting with inventory (stock) management of customer equipment; Creating and tracking service tickets through customer channels and platforms. Mobile configuration (email, MDM, apps). Minimum Education: Technical Course