




Job Summary: Join the Operations team of Cativa Operadora, one of Brazil's largest travel operators, specializing in domestic destinations. Key Highlights: 1. Assisting customer service agents (offline quotations / system support) 2. Rebooking, modifying, and canceling reservations 3. Expertise in tourism packages and national geography Do you love the world of travel and know Brazil’s domestic destinations like no other? Then this is your place! We are Cativa Operadora, one of Brazil’s largest travel operators, with 24 years of history and over 2 million passengers served. We began in a small office in Porto Alegre and today operate across every corner of Brazil—connecting dreams, destinations, and people. We are seeking a talented professional to join our Operations team. If you’re agile and an expert in **domestic operations**, this opportunity may be perfect for you! **Your responsibilities here will include:** Assisting customer service agents (offline quotations / system support) Rebooking, modifying, and canceling reservations **What we expect from you:** Clear communication Organization Teamwork Problem-solving and adaptability to unexpected situations Ethical conduct and accountability Courtesy and patience **Required expertise:** Knowledge of tourism packages Strong geographical knowledge Familiarity with online platforms Experience with domestic transfers, vehicles, tours, and hospitality **What you’ll find here:** A welcoming, engaged team that loves what they do A dynamic work environment where your ideas are welcome Opportunities for learning and career growth within the company A collaborative culture with continuous cross-departmental exchange **So, are you ready to embark with us?** At Cativa, we believe in people who go beyond—those who want to transform the world through travel experiences. If this resonates with you, come captivate with us! An amazing team is waiting for you \=)


