ATTENDANT - QUEUE MANAGER (TEMPORARY) - (Copy)

Description

Job Summary: We are seeking an ATTENDANT - QUEUE MANAGER to expedite customer service, perform pre-service tasks, and ensure a fast and seamless shopping experience. Key Highlights: 1. Mobile and proactive service to optimize people flow 2. Focus on reducing queues and accelerating the customer experience 3. Efficient customer support with information about products and payments **About Logos** Founded in 2005 in Maranhão, **Logos** is a benchmark in comprehensive customer service management. Logos has accumulated extensive multichannel service experience, covering In-Person Service, Telephone Service, and Digital Channels—such as chat and online platforms—delivering integrated and innovative solutions to efficiently meet customer demands. With 20 years of history, we have grown through strong partnerships, sustainable solutions, and, above all, by valuing people—who sit at the heart of everything we do. We are seeking an ATTENDANT \- QUEUE MANAGER to deliver courteous, efficient, and humanized customer service, providing clear information about the company’s products and services. Expedite checkout-area service by performing pre-service tasks—such as product registration or bill payment—thereby reducing waiting time in queues and ensuring a fast and seamless shopping experience. **Responsibilities** * **Mobile Service:** Approach customers in waiting lines using mobile devices (tablets, data collectors, or smartphones). * **Pre-Sale/Pre-Payment:** Scan products, register items, or process bill payments (credit card, QR Code, PIX) before the customer reaches the cashier. * **Queue Reduction:** Proactively optimize people flow, especially during peak hours. * **Customer Support:** Promptly address customer inquiries regarding products and payments. **Requirements** * Completed high school education. * Prior experience in customer service, cashier, or sales roles. * Proficiency in Microsoft Office; technological aptitude (use of data collectors, tablets, or applications). * Proactivity, dynamism, and results orientation. * Strong communication skills and empathy when interacting with the public. * Agile and organized professional. * Ability to work under pressure (peak hours). * Full focus on customer experience (courtesy and efficiency). **Additional Information** * Availability to work from Monday to Saturday; * 44 hours.